Mandy Johnson

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Using ‘Time’ To Attract Amazing Employees

Jeff, the managing director of a growing empire of eyewear stores, complained that he simply couldn’t find enough optometrists to achieve his expansion plans. When I questioned him, his attraction strategy was almost solely based on salary. Jeff valued twenty-twenty vision, but he needed to look at this problem through different eyes.

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The Remarkable Management Strategy That Most Businesses Don’t Use

If a professional sports coach saw his elite athletes only once or twice a year and then told them everything they were doing wrong, it’s unlikely they would ever achieve any success. Yet when it comes to managing the performance of people in organisations, this kind of approach is standard practice. Despite overwhelming evidence that …

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Why Large Teams Are Bad For Business

When experts talk about strategies to achieve business success, team size is not a subject that often comes up in the conversation. Giant call-centres, large head office squads and vast employee units are generally the unchallenged norm. Yet this simple factor can play a significant role in an organization’s success.

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What Really Drives Business Profits?

When I was working for Flight Centre, the company’s property area decided to analyse the top 200 most profitable stores worldwide to see what was the key factor in their success. Was it expensive shop rentals? High customer walk past? Attractive store-front displays? The conclusions were surprising.

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