HR Innovation

Big Brother OR Benevolent Employer?

What is the difference between an organisation that increases its profits by 80% in one year and one that loses 140 -180 employees every month? The answer often lies in attitude. Consider these 2 business case studies – one where management operate like Big Brother, and the other with a more inclusive, benevolent approach. The …

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Are Your Casuals Bad For Business?

By Mandy Johnson / HR, HR Innovation, staff retention, Workplaces

As manager of a retail store many years ago, I started employing temporary and casual workers to fill in for absent employees. The trend caught on and soon my organization, global travel retailer Flight Centre, was employing ‘temps’ across the globe. The practice became so entrenched that one enterprising employee even started her own temp …

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